IBM also engineered a custom web tool to monitor daily updates from the CDC and WHO sites. The conversation experience leverages IBM Watson-powered Natural Language Processing, Natural Language Understanding, and proprietary natural language generation technology to integrate the most up-to-date information from leading health agencies. During the campaign, The Weather Channel added more than 40 new topics, based on events unfolding in realtime and user inputs.Ĭonsumers could ask questions like, “How can I protect myself from COVID-19?”, “What are signs and symptoms?”, and “How can I safely run errands?” Consumers could also ask about cases by city and state, to get a deeper look at their local situation and check on loved one’s locations. At launch, the chatbot was trained on 87 topics. The COVID-19 Q&A with Watson chatbot is a conversational marketing solution, developed in the Conversations platform and trained on up-to-date information from The Center for Disease Control (CDC) and Worldwide Health Organization (WHO) to help consumers get answers to their most pressing COVID-19-related questions. This was developed to complement the hub experience and help users find critical safety information. This hub included local COVID-19 reports, an interactive tracker interface and an AI-powered chatbot called the COVID-19 Q&A with Watson. The Weather Channel leveraged its unparalleled location information and put the power of IBM’s cloud and AI technology to work by developing a COVID-19 hub across The Weather Channel digital properties, in order to reinforce its commitment to providing users access to the best information available. The app claimed to be able to diagnose the. Reported Total Both 7,727,905 reported COVID-19 deaths based on scenario by ApScenario More scenario information All deaths specific to COVID-19 patients. Solution: A reliable and up-to-date IBM Watson chatbot On March 3, a message went out to millions of Iranian citizens telling them to install the app, called AC19, before going to a hospital or health center. Total deaths are the estimated number of deaths attributable to COVID-19, including unreported deaths.
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